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TERMS

TERMS:

-In stock items ship within 2 weeks.
-Out of stock items ship in 4-6 weeks.
-Custom Footwear may take up to 12-16 weeks to ship.
Please allow up to 7 additional business days for receipt.

TERMS: (Please Read Carefully BEFORE Ordering):
- Eligible Returns MUST be authorized by Wilma Accessories Limited within 7 days of receipt and can be returned for repair or replacement only. We'll send you an approval code which must be sent with the returned item along w/ reason.
- Custom Orders CANNOT be Returned. This includes but is not limited to personalized and monogrammed items, prototypes, samples, bespoke footwear and items that are out of stock.

- YOU MAY CANCEL YOUR ORDER WITHIN THE FIRST 24 HOURS OF PURCHASE NO QUESTIONS ASKED. (Please e-mail us with the word CANCEL and your order number in the subject line to cancel your order within 24 hours.) We'll e-mail you back your cancellation confirmation, no problem & no questions asked.

- We ship by UPS Ground or USPS Priority Post. You may contact us for other options (Fed Ex expedited) if you are in a rush. Remember, though, that you are ordering directly from the manufacturer, so ordering a Fed Ex overnight delivery may not get you the product any faster if we do not have it in stock.

We gladly accept Visa or Mastercard & Paypal sorry, no Amex at this time.

SUPPORT: To pass on more savings to our customers, we provide stellar online email customer contact but only limited phone support at this time. We appreciate your feedback- Tell us what you like and what you don't like and what you would LIKE to see at wilmaworld. Just e-mail us anytime.

Tamera Lyndsay and the wonderful and dedicated people at Wilma Accessories thank you and hope you drop by again soon!


 

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